Case Studies

Growing SME achieves 60% faster Vulnerability Remediation

60
%

faster MTTR

40
%

time saved with automation

This SMB specializes in data solutions that enhance data governance and regulatory compliance for businesses with complex data ecosystems. Their platform enables organizations to visualize and manage data flows efficiently, supporting improved decision-making and streamlined operations.

Key Feature
Vulnerability Management
Patchless Protection
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Industry
SMEs
Company Size
51-200
Sub-Industry
Technical Services

Introduction

Small businesses face significant challenges in managing their IT security, particularly when it comes to patching vulnerabilities across various systems. One small business sought to enhance its patching process after struggling with limited visibility and inadequate reporting from their previous solution, VSA. They turned to Vicarius for a more comprehensive solution.

Challenges

The previous patching solution did not provide effective reporting functionalities, leaving the organization in the dark about the status of patches across devices. Without dashboards to track successful updates or outstanding vulnerabilities, they found it difficult to manage compliance effectively. Additionally, the lack of security insights into CVEs made it challenging to maintain their security certifications, including ISO 27001 and Cyber Essentials. The organization needed a more robust solution that would allow them to see all necessary patches and vulnerabilities in one place, while also ensuring their Windows machines remained secure and compliant.

Solution

With the implementation of Vicarius vRx, the organization was able to achieve the following:

  • Automated patching for Windows devices, enhancing their security posture.
  • Utilization of Patchless Protection, allowing remediation of vulnerabilities without available patches.
  • Consolidated view of patches and vulnerabilities, providing clear insights into their security landscape.
  • Support from Vicarius during the setup phase, facilitating a smooth transition from their previous solution.
vRx consolidates vulnerability discovery, prioritization, and remediation in a single platform. That is very important. We could see its benefits immediately.

Impact so far

Since adopting Vicarius vRx, the organization has experienced notable improvements:

  • 60-70% reduction in the mean time to remediate vulnerabilities compared to VSA.
  • 40% time savings on patching processes due to automation.
  • Maintenance of compliance with essential security certifications (ISO 27001 and Cyber Essentials).
  • Straightforward implementation process that required minimal ongoing maintenance.
vRx dashboard gives you quick visibility into asset inventory, risk map, and mitigation trends

Conclusion

The organization rates Vicarius vRx an impressive eight out of ten, citing its focused approach to patching as a significant advantage over other solutions they evaluated. They value the product’s robust capabilities in vulnerability management and recommend it to others looking for a dedicated patching solution. With no major issues reported and the ease of scaling up for additional machines, Vicarius vRx has proven to be an essential tool for their IT operations, ensuring compliance and security in an increasingly complex environment. Read their full review here