When I joined Vicarius as a backend developer just 10 months ago, I was assigned to a mission-critical integration: connecting Vicarius’s autonomous remediation platform with Atera’s RMM/PSA ecosystem. This wasn’t a side project, it was a strategic priority. I knew it would require both technical depth and operational ownership, and I was ready.
What is the integration required
From the final product perspective, the integration involved:
- Implementing secure agent deployment flows: installing the vRx agent silently via Atera’s dashboard, no reboots, no disruption for MSP users.
- Building auto-sync logic to link MSP accounts, customer sites, billing, and usage statistics, all within Atera’s interface.
- Integrating unified vulnerability scanning and remediation pipelines: native OS patching, custom scripting, and patchless protection for third-party apps during patch windows.
Designing the integration system meant gaining a deep understanding of our onboarding process from start to finish. At the time, the process involved many manual steps. Our goal was to fully automate it, bringing the entire execution time down to under one minute.
On the technical side, I was responsible for designing the system end-to-end: from authentication flows to the API layer, ensuring the architecture was both generic and extensible enough to support future integrations with other marketplaces and platforms with minimal rework.
But the challenges weren’t just technical. This project required a high level of cross-functional communication. I worked closely with both R&D and Business Operations teams, as well as Atera’s R&D team, to clarify requirements, align expectations, and ensure a smooth collaboration throughout development.
What I built proves that at Vicarius, impactful work isn’t held back by tenure. I was trusted to deliver major backend infrastructure in my first few months, and that trust turned into tangible results for both our partner Atera and their clients.
A Personal note
It was intense but incredibly exciting. I learned a lot very quickly, and I got to shape the integration from the ground up. For those who are starting the new project like this at a new company, I would give some advice:
- Invest time in designing your system before writing a single line of code; think ahead about extensibility, modularity, and maintainability.
- Don’t underestimate the value of documentation, not just for your team, but for your future self when revisiting your work months later.
- Prioritize efficient and transparent communication; don’t hesitate to reach out to other teams when you need input; this prevents unnecessary delays.
- When working with external partners (in my case, Atera’s technical team), align expectations early and keep them updated; this ensures everyone stays confident that the end result will meet the goals on both sides.
Final thoughts
This integration project was more than just a technical challenge; it was an opportunity to step into ownership early, navigate ambiguity, and deliver something that brings real value to partners and end users alike. In just six months, I went from onboarding to owning the design and execution of a critical backend system that now serves as a model for future integrations.
I’m grateful to the Vicarius team for the trust and support, and to Atera’s team for the collaborative spirit throughout the process. Most of all, I’m proud of what we built together: a secure, seamless, and scalable integration that elevates both platforms.
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