Imagine IT Shield Inc., an imaginary mid-tier MSP juggling hundreds of endpoints, frantic patch cycles, and mounting vulnerability alerts. Like many in the MSP world, they relied on Atera for its powerful AI-powered RMM and ticketing but vulnerability remediation? That still meant manual scripts, late-night patch runs, and all-too-frequent client wake-up calls after a system reboot went wrong.
Then, on June 17, 2025, everything changed.
The Perfect Integration: Atera Meets Vicarius vRx
Atera’s App Center welcomed a new star: vRx by Vicarius, the first autonomous, end-to-end vulnerability remediation platform available in a single click.
With both systems deeply integrated:
- MSPs install vRx agent silently, no reboot, no disruption via Atera’s dashboard.
- Auto-sync customers/sites, manage team access, billing, and settings all inside Atera.
- Vulnerabilities are scanned, prioritized, and remediated all within a full-stack suite of native patching, custom scripts, and even “patchless protection” no more late-night manual runs.
Cheers erupted at IT Shield when they saw vulnerabilities drop 80%. No hyperbole, the PR claimed remediation 80% faster, and their dashboards didn’t lie.
A Day in the Life: One MSP’s Playbook
It was Monday morning. Instead of scrambling through alerts, IT Shield’s techs logged into Atera. The vRx dashboard showed “high-risk, exploitable” CVEs on critical systems. Within two clicks:
- vRx agents were already deployed across devices.
- Automated patching took care of Windows updates.
- Custom scripts plugged third-party vulnerabilities.
- Patchless protection stepped in for apps awaiting safe patch windows.
By the time coffee was hot, clients received automated SLA-compliant remediation reports. And no one asked for a reboot at 2 AM.
What MSP Customers Say: Real Voices, Real Wins
The proof came in quotes:
“We have automated third-party patching on specific software, improving efficiency by 80%…more robust than other solutions.” – Billy Turner, VP, Managed Tech & Services
“Typically…it took about three hours to patch Windows Server, and now…less than an hour.” – Security Analyst
Patchless protection? A lifesaver:
“I’ve never seen a patch that failed or had to be rolled back. Clients using vRx haven’t had any issues…” – Jeremy Herman, Security Engineer
Why The Vicarius & Atera Partnership Matters for MSPs
1. Save Time & Scale Smarter
Automated playbooks slash remediation time from hours to minutes with no extra seats or manual oversight needed.
2. Reduce Risk with Patchless Protection
Protect while testing patches ideal for high-availability environments or jam-packed maintenance schedules.
3. Prioritize With Context
Advanced AI risk scoring means MSPs focus only on the threats that matter, not every CVE bombarding the inbox.
4. Sell More, Manage Less
One console, one billing interface, one dashboard. Add value with remediation-as-a-service upsells, all managed within Atera.
Ready to Jump In?
- Step 1: Activate Vicarius in Atera’s App Center and deploy agents.
- Step 2: Sync your customers/sites and watch vRx auto-discover vulnerabilities.
- Step 3: Let automation take control patch, script, or patchless protect.
- Step 4: Monitor the dashboard, review SLA reports, and let clients see the results.
The Win-Win of the Fix-First Future
This integration brings a paradigm shift to vulnerability management, shifting the focus from detection to resolution.
MSPs that embrace this shift:
- Deliver faster, more reliable service.
- Boost margins through remediation-as-a-service.
- Become a trusted advisor to their customers.
Still stuck in detection-only mode? IT Shield was. Now? They’re pushing SLAs, delighting clients, and sleeping through the night.
Give It a Try
Curious how it works in your environment? Sign up for Atera’s free trial today, add Vicarius, and unlock automated remediation.
Heads up: A free webinar ”Remediation reimagined” is scheduled for July 9, 2025 catch a live demo of how to deploy and manage everything in under 45 minutes .
Final Take: The MSP Edge
By uniting Atera’s AI-driven operations with Vicarius’s end-to-end remediation:
- Detection → Remediation → Reporting becomes a seamless pipeline.
- MSPs move from firefighting vulnerabilities to delivering proactive, value-packed security.
- Time saved = more capacity + better SLAs = happier clients + healthier bottom lines.
Why wait? Let this story be your story. Step into the future of MSP vulnerability management fast, frictionless, and future-proof.
Remediation reimagined: Meet Vicarius in Atera’s App Center
Date: July 9, 2025
Time: 12:00 pm ET
